Herbarium FAQs

1. What do I need to shop at Herbarium?

You must be 21+ with a valid government-issued ID (or 18+ with a valid medical card). No exceptions.

2. Do you accept debit or credit cards?

We accept cash and debit cards. There's also an ATM on site if needed. Debit transactions are subject to a small processing fee.

3. Can I order online?

Absolutely! You can order for pickup or delivery right from our website or app. Just choose your location and you're good.

4. How much cannabis can I legally purchase at one time?

In California, you can legally purchase up to 28.5 grams of flower or 8 grams of concentrate per day. Limits may be higher if you have a valid medical card.

5. Do you ship cannabis?

We do not ship cannabis under any circumstances. It's illegal to ship cannabis products, even within California. All purchases must be made in-store or through local delivery where permitted.

6. What should I bring with me to the shop?

Please bring a valid, original government-issued ID. Make sure it's not expired - unfortunately, we cannot accept copies, photos, or screenshots of IDs.

7. What is the shop's return policy?

All sales are final. We can exchange defective or unopened items within 7 days of purchase with a receipt. Please contact the location you purchased from to arrange the exchange.